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We Come To You: Phone Repair Without the Trip Free collection and return across Greater Manchester, with repairs done where you are when the job allows
Your phone is how you call, pay, travel and sign in, so getting it fixed shouldn't cost you half a day. Tell us your phone, the fault and your postcode, and we'll come to your home, your office or wherever suits you.
- Free collection
- Free diagnosis
- 24-month warranty
- No Fix, No Fee
Repaired without leaving your day
Repaired where you are
Screens, batteries and other straightforward repairs can often be done at your home or workplace while you carry on with your day.
Collected and returned free
If the repair needs workshop tools or longer testing, we collect your phone free, fix it properly and bring it back.
Advice before you book
Send us the model, fault and postcode, and we'll tell you the best route and a fixed price before you commit to anything.
Four steps, no travelling
- Tell us the phone and faultThe make, model and what it is doing. You do not need to know which part has failed.
- Share your postcodeHome, office or another address in Greater Manchester, plus a time that suits you.
- We come to youWe repair it there if the job allows, or collect it for the workshop.
- Repaired, tested, returnedYour phone comes back working, with our 24-month warranty.
Want the full detail? See how our phone repair service works.
Which repairs can be done where you are?
It depends on your phone and the damage, but this is the usual picture.
| Repair | Usually | What decides it |
|---|---|---|
| Cracked screen | Often on the spot | The exact model, and whether the frame is bent |
| Battery replacement | Often on the spot | Swollen or heat-damaged batteries are collected |
| Charging port | Sometimes on the spot | A blocked port is quick; a damaged connector may need the workshop |
| Back glass | Depends on the model | How the back is fitted and what equipment it needs |
| Liquid damage | Collected | The phone needs cleaning and diagnosis in the workshop |
| Phone won't turn on | Collected | The cause has to be found before anything is replaced |
Anywhere in Greater Manchester
We come to homes, offices, universities and other agreed addresses across Manchester and Greater Manchester, including the city centre, Didsbury, Chorlton, Salford, Stockport, Oldham, Rochdale, Bury, Altrincham, Sale and Wythenshawe.
Find your area on our coverage page, or read about repairs in Manchester City Centre, Didsbury, Salford and Stockport.
Where we meet you
- Your home
- Your office or workplace
- Another agreed address in Greater Manchester
Why Manchester chooses our collection service
- No travelling with a broken phoneNo bus, no parking and no queue at a shop counter.
- Proper workshop repairs when neededComplicated faults get the right tools and testing, not a rushed roadside fix.
- A fixed price firstYou know what the repair costs before we start.
- No Fix, No FeeIf we can't repair it, you don't pay for the repair.
- 24-month warrantyEvery repair is covered by our 24-month warranty.
Getting ready for your repair
- Back it up
- If the phone still works, save your photos, contacts and files first.
- Know your model
- It's in Settings under About. If the screen's too damaged, the box or your account will show it.
- Swollen or hot?
- If the back or screen is lifting, or the phone is hot, stop charging it and tell us when you get in touch.
- Been in water?
- Switch it off, unplug it and don't keep turning it on to check it.
Collection and call-out FAQs
Is collection really free?
Yes. Collection and return are free anywhere in Greater Manchester. If your repair can be done where you are instead, we'll confirm everything in your quote before you book.
Can you come to my workplace?
Yes. Give us the postcode of your office or workplace, or anywhere else that suits you in Greater Manchester, and we'll arrange it there.
What if my phone can't be repaired on the spot?
We take it to our workshop, repair and test it there, and bring it back to you. You'll know which route we're taking before anything happens.
How soon can you come out?
Send us your postcode and a rough time that suits you, and we'll confirm when we can be with you.
Which areas do you cover?
All of Manchester and Greater Manchester, from the city centre to Stockport, Bolton, Wigan, Oldham, Bury and Trafford.
Does a repair wipe my phone?
No, a hardware repair doesn't wipe your phone. If it still works, back it up beforehand anyway, and tell us if getting to your data matters most.
Get your phone repaired without the trip
Tell us your phone, what's wrong and your postcode, and we'll confirm a fixed price and when we can come to you.