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Phone Repair FAQs
A damaged phone usually creates more questions than just “can it be fixed?”. You may want to know how much the repair will cost, how long you will be without your phone, whether your photos are safe, what type of replacement part will be fitted or what happens if the fault turns out to be more complicated than expected.
We have brought the questions customers ask us most often together in one place. The answers below explain how phone repairs work, what you can do before handing over your device and what you should expect from us throughout the process.
Can't find the answer you need? Phone faults do not always fit neatly into a FAQ. Call us on 0161 4101 565 or send us your phone model and a description of the problem and we can advise you directly.
Getting a Repair & Making a Booking
If you are not sure where to start, start here. You do not need to diagnose the phone yourself or know which replacement part it needs before contacting us.
What types of devices do you repair?
Mobile phones are at the heart of what we do, including both current smartphones and many older devices that are still worth keeping in use. We repair faults involving screens, batteries, charging, cameras, speakers, microphones, buttons, liquid damage, software and other common problems.
We can also help with selected tablets and other electronic devices. Because parts availability varies much more widely outside mainstream phones, the quickest way to check is to send us the exact make and model.
See our full range of repair services for an overview of the faults we work with.
Which phone brands and models do you repair?
We repair Apple iPhone, Samsung Galaxy, Google Pixel and many phones from manufacturers such as Motorola, OnePlus, Xiaomi, Redmi, Oppo, Sony and Huawei. Support for a particular repair depends on the exact model and whether a suitable replacement part is available.
If your phone is uncommon or several years old, do not assume it cannot be repaired simply because you cannot see it listed on the website. Send us the model number and the fault and we can check.
You can also visit our iPhone repair, Samsung repair and Google Pixel repair pages.
Do I need to know exactly what is wrong with my phone before contacting you?
No. Diagnosing the phone is not your job.
What helps us most is a straightforward description of what you are experiencing. For example, “the screen stays black but I can still hear notifications” is more useful than guessing that the motherboard has failed.
Tell us what the phone does, what it no longer does and whether anything happened immediately before the fault started. A drop, liquid exposure, previous repair, overheating or gradually worsening battery life can all be useful clues.
If the cause cannot be identified confidently from the symptoms, we can explain whether the phone needs to be inspected before a repair can be confirmed.
How do I get a quote for my phone repair?
Contact us with the phone make and model, the problem you are having and your location. You can call 0161 4101 565 or use our online repair enquiry form.
For straightforward damage, such as a clearly broken display on a known model, we may be able to quote from that information. Faults with several possible causes may need diagnosis before a final repair price can be confirmed.
A useful quote should tell you what repair is being proposed rather than simply giving you a number with no explanation.
What information should I give you when asking for a repair quote?
The most useful starting information is your exact phone model, a description of the fault and your postcode or area.
It also helps to mention whether the phone has been dropped, exposed to liquid, repaired previously or developed the fault gradually. If the problem is intermittent, describe when it happens. If the screen is damaged, tell us whether you can still see an image and whether touch still works.
You do not need to write a technical report. A few accurate details often tell us much more than simply saying “my phone is broken”.
Do I need to book an appointment for a phone repair?
Contacting us before setting off or arranging a handover is recommended. It gives us the opportunity to confirm the model, check the likely repair and parts availability, and discuss the most practical way to deal with the phone.
It is particularly important for less common models or faults that need specialist work because the required component may need to be sourced first.
Booking in advance also helps avoid a wasted journey or an unrealistic expectation about turnaround. You can see how our repair process works before arranging the job.
Can you repair my phone the same day?
Many common repairs can be completed the same day when the correct part is available, but we would rather give you a realistic time for your particular phone than promise same-day service for everything.
The model, fault, parts availability and amount of diagnosis required all make a difference. A straightforward screen or battery replacement is very different from intermittent liquid damage or a phone that will not power on.
If timing is important, tell us when requesting your quote. We can then explain what is realistic before you hand over the device.
How long does a typical phone repair take?
There is no single useful repair time that applies to every device. Some common component replacements can be relatively quick, while diagnostic work, liquid damage, board-level faults or repairs requiring ordered parts can take longer.
The safest approach is to base the expected turnaround on your actual phone and fault. We will take into account the repair itself, availability of the part and whether the device needs additional testing afterwards.
If you rely on your phone for work, travel, banking or authentication, mention this when booking so you understand the likely period without it before committing to the repair.
Call-Out, Collection & Manchester Coverage
Our service is designed to reduce unnecessary journeys with a damaged phone. Depending on the job, that may mean repairing at an agreed location or collecting the phone for work that is better completed in a workshop.
Do you offer call-out phone repairs in Manchester?
Yes. Our call-out service is one of the ways we make arranging a repair easier for customers across Manchester.
When you contact us, tell us your phone model, the fault and your postcode. We can then establish whether the repair is suitable to complete during a visit or whether collecting the phone for workshop repair is the better option.
Not every fault should be attempted outside a workshop, so the aim is convenience without compromising the conditions needed to do the job properly.
Read our call-out phone repair Manchester page for a full explanation.
Can you come to my home or workplace to repair my phone?
A home, workplace or another agreed location may be suitable depending on where you are and the repair involved. Tell us where you would like the handover or repair to take place when you enquire.
Some jobs lend themselves well to a mobile visit. Others require equipment, additional time or working conditions that are better suited to a workshop. In that situation, the visit can be used to collect the device rather than trying to force a complicated repair into an unsuitable setting.
We will explain the likely arrangement before the booking is made.
Which areas of Manchester and Greater Manchester do you cover?
We cover Manchester and locations across the wider Greater Manchester area, including Manchester City Centre, Salford, Didsbury, Chorlton, Fallowfield, Stockport, Cheadle, Oldham, Bury, Prestwich, Sale, Altrincham, Urmston, Wythenshawe and many surrounding areas.
Coverage and appointment availability can depend on the particular day and repair, so send us your postcode if you are close to the edge of the area or are unsure.
You can browse the full list on our phone repair coverage page.
Will you repair my phone at my location or take it away?
That depends on what the phone needs.
If the repair can be completed safely and properly during the visit, an on-site repair may be suitable. If the device needs more involved disassembly, specialist equipment, extended diagnostics or longer testing, workshop repair can be the better option.
We try to establish the likely route from your model and symptoms before the appointment. Occasionally the condition of the phone only becomes clear after inspection, in which case we can explain what has been found and what the next step should be.
Which phone repairs can usually be completed during a call-out?
Some screen and battery replacements, together with selected straightforward component repairs, can be suitable for a call-out. The exact phone matters just as much as the type of fault.
A screen replacement on one handset may be a routine component change, while another may have a bent frame, additional internal damage or a construction that makes workshop repair more appropriate.
Charging faults also need care because a dirty connector, damaged port, battery fault and board-level charging problem can produce very similar symptoms.
We will assess suitability based on the actual job rather than promising that every repair can be performed on-site.
What happens if my phone needs to be taken to the workshop?
If workshop work is the sensible route, we will explain why and what is expected to happen next. The phone can then be inspected or repaired using the equipment and time the job requires.
Where a fault has not yet been confirmed, diagnosis comes before unnecessary part replacement. If the findings materially change the job or the amount you were expecting to pay, we can discuss that before additional work goes ahead.
Once the agreed repair is complete, the relevant functions are tested before the phone is returned according to the arrangement made with you.
Is there a charge for call-out, collection or return?
Any charge connected with your location or collection arrangement should be confirmed before you book rather than appearing as a surprise afterwards.
Send us your postcode together with the phone model and fault when requesting a quote. We can then explain the repair price and any call-out, collection or return cost that applies to that particular job.
The practical arrangement can differ according to distance and the repair required, which is why a single headline figure is not always useful.
Do I need to be present when you arrive, and is parking required?
Someone normally needs to be available for the agreed handover and, where relevant, to receive the device back unless another arrangement has been agreed beforehand.
If your address has restricted access, loading restrictions, controlled parking, a reception desk, security entrance or anything else likely to affect the visit, mention it when booking. You do not necessarily need a private driveway, but the technician does need a practical and lawful way to reach the agreed location.
A little information beforehand prevents delays on the day.
Prices, Quotes, Diagnostics & Payment
Repair pricing should make sense before work begins. These answers explain why prices vary and what should happen if diagnosis changes the job.
How much does a phone repair cost?
The price depends on the exact device and repair. Two phones needing what sounds like the same job can use replacement parts with dramatically different costs.
A flagship OLED display, for example, can cost far more than a screen for an older or entry-level handset. The same applies to batteries, cameras, rear glass and charging components.
For an accurate quote, send us the make, exact model and symptoms. Where the fault is clear, we can normally discuss the likely price before booking. Where it is not clear, diagnosis may need to come first.
Why does the price of the same repair vary between phone models?
Because the parts and the work involved are not actually the same.
Display technology, component availability, construction, adhesives and the amount of disassembly required can all differ between devices. Even phones from the same manufacturer can have completely different screen assemblies or charging-port designs.
Parts for newer flagship devices are also usually more expensive than components for older or budget phones.
That is why we quote from the exact model rather than advertising a single screen, battery or charging-port price and implying it applies to everything.
Will I know the final price before you repair my phone?
Where the fault and required repair can be established in advance, we aim to make the expected cost clear before the work goes ahead.
Some devices need diagnosis first. If inspection reveals something significant that changes the repair or cost, we can explain what has been found and obtain your agreement before carrying out additional work.
For example, a visibly broken screen may also be sitting in a badly distorted frame. That information matters because it can affect whether a replacement screen can be fitted correctly.
You should be able to make an informed choice rather than discovering a substantially different bill after the event.
Do you charge for diagnostics or fault finding?
It depends on the type of job. An obvious component replacement may not require a separate diagnostic process, while intermittent faults, liquid damage, board-level problems or completely dead devices can involve considerable fault-finding before anyone knows whether a repair is viable.
If diagnostic work carries a separate charge for your particular device, that should be explained before the diagnostic work begins.
This distinction is important because diagnosis itself can be skilled work even when the eventual result is that the device is not economical or technically possible to repair.
Do you offer a no-fix, no-fee service?
For many straightforward repairs, you would not expect to pay as though a repair had been successfully completed when it has not been. However, “no fix, no fee” should not be used to hide the fact that some specialist diagnostic work can have value and cost even if a complete repair ultimately proves impossible.
Complex diagnostics, data-related work and certain board-level faults may therefore need to be treated differently from a simple parts replacement.
If any charge could apply even if the device cannot ultimately be repaired, we will explain that before the relevant work begins.
What happens if you find another fault after examining my phone?
We distinguish between something that genuinely affects the agreed repair and an unrelated observation.
If another fault changes what needs to be done, affects whether the original job is viable or materially changes the cost, we can stop and discuss it with you. Finding an additional issue should not automatically become permission to carry out extra work.
Sometimes the information may simply be useful to know. At other times it is essential—for example, significant frame damage can affect whether a new screen will fit securely.
The aim is to give you the information needed to decide what happens next.
When and how do I pay for my repair?
The payment arrangement and available payment method should be confirmed when your repair is booked or quoted so you know what to expect before the work begins.
If diagnosis changes the agreed job, any revised amount should be discussed before additional work goes ahead rather than simply being added afterwards.
If you need a particular payment method or require paperwork for a business expense, mention this when arranging the repair so we can confirm what is available for your job.
Replacement Parts, Repair Quality & Warranty
Not all replacement parts are identical, and words such as “original”, “OEM” and “genuine” are often used loosely. It is reasonable to ask what is actually being fitted to your phone.
What type of replacement parts do you use?
The appropriate replacement part depends on the phone, the repair and what is available for that model. We source parts with fit, function and reliability in mind rather than assuming one description applies to every handset.
If a particular grade or type of part is relevant to your quote, ask us to identify it. That is more useful than relying on vague descriptions such as “OEM quality” without knowing what they actually mean.
Availability can also change over the life of a phone, particularly once a model becomes older or less common.
What is the difference between genuine, original, OEM and aftermarket phone parts?
The terminology can be confusing because it is not always used consistently across the repair industry.
Genuine or manufacturer parts generally refers to components supplied through the device manufacturer or an approved supply route. Original may sometimes refer to an original component that has been removed from another device or professionally refurbished. Aftermarket means a compatible component produced outside the phone manufacturer's original supply chain.
The term OEM is particularly easy to misuse and should not automatically be interpreted as “genuine”.
If the distinction matters to you, ask exactly what part your individual quotation includes.
Can I choose which quality or type of replacement part is fitted?
Where more than one suitable option is available for a device, we can explain the choices and the practical differences between them. Not every phone has several sensible part grades available, and availability can change.
Price should not be the only consideration. Display quality, touch performance, fit, longevity, compatibility and how the phone reports replacement components can all matter depending on the model.
If you have a specific preference—for example, you want to know whether a manufacturer-supplied option is available—mention it before accepting the quote.
Do your phone repairs come with a warranty?
Repairs are backed by warranty protection on the relevant repair work and replacement part where applicable. The exact coverage can depend on the repair performed and the component fitted.
A repair warranty is intended to protect you if the repaired part or workmanship develops a qualifying problem under normal use. It is not the same as insurance against new accidental damage to the phone.
Keep your repair details or proof of work after the job has been completed. If you believe a repaired component has developed a problem, contact us and describe what has happened so we can advise on the next step.
How long does the repair warranty last and what does it cover?
The applicable warranty period and coverage should be confirmed for the particular repair because different components and jobs can have different terms.
In general, repair warranty protection is concerned with the replacement component fitted and the workmanship involved in that repair under normal use. If anything about the warranty is important to your decision, ask us to confirm the period and scope when accepting the quote rather than relying on a general assumption.
This also makes it much easier to determine whether a later issue relates to the original repair or is a new fault.
What is not normally covered by a phone repair warranty?
A repair warranty would not normally be expected to cover fresh accidental damage, a later drop, new liquid exposure, misuse or a completely unrelated component that happens to fail afterwards.
For example, a warranty on a replaced screen does not turn the whole phone into an insured device. If the repaired phone is dropped and the new display breaks, that is different from a display developing a qualifying fault during normal use.
There can also be repair-specific exclusions, so the terms applicable to your job should take priority over any general explanation.
Will using an independent phone repair company affect my manufacturer's warranty?
It can affect manufacturer warranty coverage, so if your phone is still within its original warranty and the problem may be a covered manufacturing fault, it is sensible to check the manufacturer's repair options first.
Manufacturer warranty terms vary and may exclude damage caused by unauthorised repairs or modifications. That is separate from your statutory consumer rights in the UK, which are not simply removed because a manufacturer's voluntary warranty has particular terms.
If the phone is relatively new and has failed without accidental damage, checking your existing cover before paying for an independent repair can save you money.
Will my phone still be water-resistant after it has been opened or repaired?
You should not assume that a repaired phone has exactly the same water resistance it had when it left the factory.
Manufacturers themselves describe water resistance as a condition that can reduce with age, wear and impact. Opening a device also disturbs factory seals and adhesives. Appropriate replacement adhesive can be fitted where the repair requires it, but that is not the same thing as guaranteeing the device against future liquid damage.
After repair, we recommend continuing to treat the phone as an electronic device that should be kept away from water rather than deliberately testing its resistance.
Your Data, Privacy & Preparing Your Phone
A phone can contain far more personal information than the device itself is worth. These questions explain sensible precautions before repair and what access may actually be needed.
Will I lose my photos, messages or other data during a phone repair?
A normal hardware repair such as replacing a screen or battery does not automatically require your photos, messages and apps to be erased. However, no repair involving an electronic device can sensibly be described as having zero risk to stored data.
Some software faults, storage problems or repairs involving major internal components can have different implications. A device that is already severely damaged can also fail independently during diagnosis.
If your data is particularly important, tell us before the repair begins and make a current backup whenever the phone is still usable enough to do so.
Should I back up my phone before having it repaired?
Yes, whenever it is possible. A current backup is one of the most useful things you can do before any phone repair.
For an iPhone, this may mean an iCloud or computer backup. Android phones can use the manufacturer's or Google's available backup options. Samsung and some Google Pixel devices also offer dedicated maintenance or repair modes designed to restrict access to personal information while allowing useful diagnostic functions.
If the phone is too damaged to back up, tell us. Do not keep repeatedly powering on or charging a seriously damaged device simply to try to create a backup, particularly after liquid exposure.
Do you need my phone passcode to carry out a repair?
Not every repair requires unrestricted access to your phone.
Some post-repair tests can be performed while a device remains locked. Other functions—such as cameras, microphones, speakers, touch behaviour or certain settings—can be difficult to verify fully without accessing the relevant part of the operating system.
If you do not want to provide a device passcode, tell us. Depending on the repair, you may be able to unlock the phone yourself for testing or check certain functions personally when it is returned.
You should never provide your Apple, Google, Samsung or other account password simply as a routine part of a hardware repair.
Will technicians look at my photos, messages or personal information?
Personal content is not relevant to a normal hardware repair and there is no reason to browse through your photographs, messages or private files.
Where unlocked access is needed, it should be for a repair-related purpose such as testing a camera, microphone, speaker, charging function or another feature connected with the work performed.
If your device supports a dedicated repair or maintenance mode, you may wish to enable it before handover. These modes are designed to allow diagnostic access while keeping personal information separate.
If you have a privacy concern about your particular repair, raise it before handing over the device.
Do I need to factory-reset my phone before a repair?
Usually not for an ordinary physical repair unless there is a specific reason to do so.
A cracked screen or worn battery does not inherently require all of your personal information to be erased. Software-related repairs, storage faults, certain manufacturer procedures or major internal component work can be different.
Back up important information first whenever possible. If a reset becomes necessary for your particular job, you should understand why before it is carried out.
Eligible Samsung and Google Pixel devices may also have maintenance or repair modes that provide another option for protecting personal data during service.
Should I remove my SIM card, case or accessories before handing over my phone?
If practical, remove items that are not needed for the repair, particularly removable cases, cards and accessories.
You can also keep your physical SIM card with you unless it is genuinely required to diagnose a network-related problem. If the fault involves charging, it can be useful to bring or mention the cable or charger that you normally use because the accessory itself may be contributing to the problem.
Do not worry if a badly damaged phone makes removal difficult. Tell us what is still attached rather than forcing something and causing further damage.
Can you recover data from a phone that is damaged or will not turn on?
Sometimes, but data recovery is highly dependent on what has failed and cannot be guaranteed.
A phone with a broken display may still have intact storage and simply need enough functionality restored to access the information. A device with serious board damage, failed storage, encryption-related issues or extensive corrosion can be much more difficult.
If the information is more important to you than restoring the phone for normal use, say so at the beginning. That can change the repair strategy.
Important: if the phone has suffered liquid damage or is overheating, avoid repeatedly charging and restarting it in an attempt to retrieve the data.
Screens, Batteries, Charging & Water Damage
These are some of the most common phone problems we see. The answers below can help you decide whether a fault needs attention and what to avoid doing before the phone is inspected.
My screen is cracked but the phone still works – do I need to replace it?
Not every small crack stops a phone working immediately, but continuing to use a damaged display has drawbacks.
Cracks can spread, sharp edges can develop and the weakened front of the phone can make it easier for moisture and debris to enter. A further small impact may also turn a usable display into one with touch failure, black patches or no image at all.
If the glass has sharp or loose pieces, touch is becoming unreliable, the display is showing abnormalities or the phone is important for daily use, arranging a repair sooner is sensible.
Can you repair a screen that is black, flickering, showing lines or not responding to touch?
Often, but those symptoms do not always mean exactly the same thing.
A damaged display assembly can cause black screens, coloured lines, flickering, dead areas or failed touch even when the outer glass looks relatively intact. A heavy drop can also affect connectors, the frame or other internal components.
If the phone still rings, vibrates or receives notifications while the display remains black, mention that when requesting a quote because it is useful diagnostic information.
We can assess whether the fault is likely to be resolved with a screen replacement or needs further investigation.
How do I know when my phone battery needs replacing?
Common signs include noticeably shorter battery life, unexpected shutdowns, large jumps in the displayed percentage, poor performance when the battery is low, difficulty holding charge or needing to recharge several times during normal use.
Battery age is only one factor. Heavy use, heat and repeated charge cycles all contribute to deterioration.
If the phone is otherwise working well, replacing a worn battery can be a much more economical option than replacing the entire handset.
However, not every battery-drain problem is caused by the battery itself, so we can check the symptoms before recommending a battery replacement.
What should I do if my phone battery is swollen or pushing the screen up?
Stop charging and using the phone if you suspect the battery is swollen. Do not press a raised screen or rear cover back into position, puncture the battery or continue charging it to see whether the problem improves.
Battery swelling can push against the display and other internal components. A damaged or exposed lithium-ion battery can also become hazardous if it is crushed or punctured.
Keep the phone away from excessive heat and contact us to discuss safe handling and battery replacement. Tell us specifically that you believe the battery is swollen when making the enquiry.
How do I know whether my charging port is broken or just dirty?
Compacted pocket lint and debris can prevent a charging plug from seating properly and can feel surprisingly similar to a worn port.
Before assuming the phone itself is faulty, try a known-good compatible cable and charger. If charging still cuts in and out, the plug feels unusually loose or the phone only charges at a particular angle, the port needs checking.
Avoid digging into the connector with pins, needles or other metal objects. The contacts inside modern USB-C and Lightning ports are easy to damage.
Our charging port repair service can determine whether cleaning, component replacement or further diagnosis is appropriate.
Why will my phone charge wirelessly but not with a cable?
If wireless charging works but cable charging does not, the wired charging path deserves attention. Possible causes include debris in the connector, damaged internal pins, a worn port, a faulty cable or charger, moisture detection, or a fault elsewhere in the charging circuitry.
Wireless charging working does not automatically prove that every other part of the charging system or battery is healthy.
Try a compatible cable and charger known to work correctly with another device. If the problem remains, avoid repeatedly forcing the plug into the port and arrange a charging assessment.
What should I do immediately if my phone gets wet?
Disconnect any charging cable and switch the phone off if it is safe and practical to do so. Remove the case and gently dry the outside of the device.
Do not keep turning it back on to see whether it still works, and do not connect a charging cable while the connector or device may still contain moisture. Electrical activity can make corrosion or short-circuit damage worse.
If the phone has been submerged, exposed to a sugary drink, salt water or a significant amount of liquid, arrange an assessment rather than assuming that working normally for the next few hours means it escaped damage.
See our water damaged phone repair page.
Should I put a water-damaged phone in rice or use a hairdryer?
No. Neither is a good repair method.
Rice does not remove liquid that has reached connectors and components inside the phone, and small particles can enter exposed ports. A hairdryer or other external heat source can damage components, adhesives and the battery and may move moisture further into the device.
Instead, disconnect power, stop charging the phone, dry the exterior and leave it somewhere dry with airflow while arranging the appropriate next step.
The important issue is not simply making the outside feel dry. Liquid inside a phone can leave residue and corrosion even after visible moisture has disappeared.
Testing, Problems After Repair & Repair or Replace
The repair is not finished just because a replacement part has been installed. Testing, aftercare and knowing when a phone is no longer economical to repair are all part of making a sensible decision.
How do you test my phone after completing a repair?
Testing should relate to the repair that has actually been carried out.
After a screen repair, for example, display output and touch response matter. A charging repair needs a stable connection rather than simply showing the charging symbol for a moment. Camera work needs the relevant camera functions checked, while battery work requires appropriate power and charging checks.
Where nearby functions could have been affected during disassembly, these may also need attention.
The exact test varies by device because not every phone exposes the same functions in the same way, particularly while locked.
What should I do if the same problem comes back after the repair?
Contact us and explain what has happened, when the problem returned and whether anything occurred in between, such as another drop, liquid exposure or software update.
Do not assume the repair has definitely failed, but equally do not ignore a recurring symptom. Some problems can have more than one possible cause, and the information about how the fault returned can help distinguish a component issue from an unrelated problem.
If the issue may fall within the warranty applicable to your repair, we can advise how the device should be assessed.
What happens if my phone cannot be repaired?
If a repair is not technically possible or would not make financial sense, the useful outcome is an honest explanation rather than continuing to replace parts without a sensible chance of success.
Where possible, we can explain what was found and whether there are any realistic alternatives. If your priority is recovering data rather than restoring the handset for everyday use, tell us because those are not always the same objective.
If specialist diagnostic work may carry a charge even where the device ultimately proves irreparable, that should have been agreed before that work was undertaken.
Is my phone worth repairing, or would I be better replacing it?
Sometimes repairing the phone is clearly worthwhile. Sometimes it is not, and a good repair service should be willing to say so.
Consider the repair cost alongside the phone's current value, age, overall condition, battery health and any other existing faults. Also consider what replacing it would actually cost you—not only the price of another handset, but the inconvenience of transferring data, setting up banking and authentication apps and replacing accessories.
An older phone needing one inexpensive repair may have plenty of useful life left. A badly damaged device needing several expensive repairs may be a different decision.
If you are unsure, tell us what is wrong and we can help you weigh the repair against replacement rather than automatically recommending the more expensive route.
Still Have a Question About Your Phone?
Every damaged phone has its own history. Two devices with the same model number can behave completely differently after a drop, previous repair, liquid exposure or years of everyday use, so a FAQ can only go so far.
If you cannot find the answer above, tell us what you are seeing. You do not need to know the name of the faulty component or use technical language. Give us the phone model, describe what is happening and include anything that happened before the problem started.
Need advice or a repair quote? Call Phone Repair Manchester on 0161 4101 565 or send us your repair enquiry online. You can also see how our repair process works, explore our phone repair services or check the areas we cover across Manchester and Greater Manchester.